General terms and conditions

Preamble :

The purpose of these general conditions of sale (GTC) is to inform visitors to the website of the terms under which Webdyn proceeds with the sale, delivery and collection of products ordered from www.webdyn. com.

They apply to the sales contracts concluded between the customers of the e-commerce site and the Webdyn company whose identity is as follows:

SA au capital de 570 302,00 euros
78100 Saint Germain en Laye – France
SIRET : 414 834 028 000 222

These Terms and Conditions define the rights and obligations of the parties in connection with the sale of products by Webdyn to the customer. They apply, without restriction or reservation, to all sales made by Webdyn of the products offered on its website.

These GTC are binding on the customer to the exclusion of all other conditions, including those in force for sales in store.

The order of products presented on the Webdyn website is subject to acceptance by the customer of all the terms and conditions set out below, which the Buyer acknowledges having read before ordering.

The articles offered on are intended for a clientele of professionals, therefore, the buyer, prior to his order, declares that the purchase of product on the website of Webdyn is directly related to his professional activity .

Webdyn reserves the right to modify these Terms and Conditions at any time.

Article 1 – Acceptance of the terms and conditions

The fact, for a user, to confirm his order and to communicate his bank details for payment purposes, implies full acceptance of these Terms and Conditions regardless of the delivery address of the products or the means of payment used.

Article 2 – Orders

The order is made by the customer by clicking on the “Order” button when displaying the basket summarizing all the conditions of sale and the payment of the price. The click made by the customer on the button “Order” is worth confirmation of his order and acceptance of the GTC.

In advance, it is mandatory that the customer has identified after opening an account on When opening an account on, the customer undertakes to enter only valid information.

The order is not final until the payment phase has been completed correctly. A summary of the order is then sent to the customer on his email address and can be found in the “My Account” section on the website

Webdyn reserves the right to cancel any order from a customer with whom there is a dispute over a previous order. The delivery can be made only to the address indicated by the customer during the seizure of his order. The information indicated by the customer during the ordering commits him and the seller can not be held responsible for the impossibility in which it could be to deliver the product in case of error in particular in the coordinates of the recipient.

Article 3 – products

The photos of the products are presented on the website for information purposes. These photos can not be considered as contractual and the possible variations can not in any case affect the validity of the sale.

Article 4 – Price

The prices listed on the website are in Euros, excluding taxes and delivery charges and are subject to change during the year. It is understood that the products ordered are invoiced at the price in effect during the validation of the order.

Prices shown are based on prevailing economic conditions. If these conditions change, the prices charged may vary according to changes in these conditions.

The products remain the entire property of Webdyn until full payment of the entire invoice.

Article 5 – Availability

The offers on are valid while stocks last. An indication of the inventory level is available on the product description page.

In case of unavailability of the product after the confirmation of the order, the customer will be informed by email within 24 business hours.

It is possible to buy on the website only 9 articles maximum of each reference at a time, any order of a greater quantity must effector live with Webdyn.

Article 6 – Delivery

The goods are shipped port, packaging and insurance at the expense of the customer. The insurance is contracted by the seller until delivery.

The customer must check the general condition of the package upon receipt. No recourse may be exercised against Webdyn for loss, damage or damage to the goods if a report has not been sent to the carrier within a maximum of two days by registered letter with acknowledgment of receipt. This finding will have to stipulate characterized reservations. If the products were damaged, it is advisable to refuse the delivery. No merchandise may be returned to the seller without his prior written consent.

Shipments of orders are from Monday to Friday inclusive.

This being the case, in any case, exceeding delivery times can not give rise to damages or cancellation of orders, any compensation or the application of late penalties.

Any claim made beyond 1 month after order will not be accepted. It is therefore imperative to report any package not received within this period.

Moreover, the forwarding will be charged to the customer for any delivery not arrived for cause of erroneous or insufficient address as well as for unclaimed parcels.

Article 7 – Payment

Payment is made by secure online cash transaction by credit card at the time of the order. The customer accepts in advance and without reservation that Webdyn proceeds with the secure transaction.

The order will be considered final only when the bank payment centers concerned have given their agreement. In case of refusal, the order will be automatically canceled

Webdyn reserves the right to cancel any order from a customer with whom there is a dispute.

Article 8 – Right of withdrawal

In accordance with Article L121-16 of the Consumer Code, the customer has a withdrawal period of 7 working days from the day of delivery of the ordered goods.

Shipping and return costs will be borne by the customer. Only the price of the products purchased will be refunded. The products are to be returned in their original packaging, unopened, unused, complete (accessories, instructions …) and accompanied by a copy of the invoice. Items returned open, incomplete, damaged, damaged or soiled by the customer will not be returned.

The refund of the products will be carried out within 10 days as from the date of reception at Webdyn provided that there is no anomaly.

In case of abnormal or abusive returns, Webdyn reserves the right to refuse a subsequent order.

Article 9 – Guarantee

Unless otherwise stipulated on the website, the warranty on the products sold on said website is 24 months from the date of delivery of the goods.

Under no circumstances will the exchange of parts or repair extend the warranty period.

The repair is done in the shops of the seller, the return costs of the equipment being the responsibility of the shippers.

The warranty does not cover damage or accidents resulting from negligence and failure to comply with the specifications given by the seller or the manufacturer.

In any case, the seller can not be held responsible for the direct or indirect consequences on both people and property, of a failure of a material sold by him. No compensation can be claimed for this fact and for any reason whatsoever, including the deprivation of enjoyment.

Article 10 – Protection of personal data

In accordance with the law “Informatique et libertés”, the processing of personal information relating to customers has been declared to the Commission Nationale Informatique et Libertés (CNIL). Declaration number 1 258 123.

In accordance with article 34 of the law of January 6, 1978, the customer has a right to access, modify, rectify and delete data concerning him, which he can exercise with the company Webdyn by mail at or send a written request by indicating his surname, first name, postal address and email to: Webdyn SA, 24, rue des Gaudines, 78100 St. Germain en Laye – France.

Webdyn undertakes not to communicate, whether free or not, the details of its customers to third parties.

In addition, the site uses the use of cookies in order to personalize and secure the service offered. The cookies are intended to signal a previous visit to the site and are used by Webdyn only to improve the comfort of use by the customer.

Article 11 – Disputes

Webdyn can not be held responsible for damages of any kind, whether tangible or intangible, which could result from the misuse of the products marketed. The same applies to the possible modifications of the products resulting from the manufacturers.

The responsibility of Webdyn will, in any case, be limited to the amount of the order. In case of dispute, an amicable solution will be preferred by Webdyn and the customer. Otherwise, the Commercial Court of Versailles will have sole jurisdiction, regardless of the place of delivery and the method of payment used by the customer.

This agreement is subject to French law.