Chi siamo?

THE IoT
SMART
WORLD

Webdyn è il marchio del Gruppo Flexitron dedicato alla progettazione e alla produzione di soluzioni IoT industriali, router, modem e gateway per comunicazioni wireless GSM (LTE / 4G / 3G / 2G), cablate (RS232, RS485, Ethernet o CAN) e wireless a corto raggio (Bluetooth, Wi-Fi o LoRa).

Partner internazionali
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Dispositivi nel portfolio
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Anni di esperienza
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Prodotto in Europa
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Dedicato ai nostri partner
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Con oltre 30 anni di esperienza, il Gruppo Flexitron fornisce i migliori dispositivi e servizi tecnologici attraverso le sue filiali, sviluppando soluzioni connesse adatte ai mercati e ai clienti internazionali.

Uffici internazionali
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Ricavo annuale
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Dipendenti
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Ingegneri I+D
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La nostra Missione

Creare un mondo più sostenibile e intelligente attraverso le tecnologie dell’Internet of Things, offrendo dispositivi di comunicazione e soluzioni complete per tutti i settori verticali.

I nostri Valori

Siamo perseveranti, costanti e motivati nel raggiungere le nostre mete e i nostri obiettivi senza conformarci a ciò che è facile o comodo. Cerchiamo soprattutto qualità e affidabilità.

Il nostro Posizionamento

Webdyn è un attore chiave nella fornitura di concentratori multiprotocollo in grado di coprire tutte le applicazioni di assistenza e monitoraggio a distanza. I suoi prodotti competitivi e flessibili forniscono una gestione end-to-end delle vostre apparecchiature remote.

SOLUZIONI PLUG & PLAY
SEMPLICI o
ESPERTE & ADATTABILI
ALLE VOSTRE ESIGENZE

CERTIFICAZIONE

Il sistema di gestione che abbiamo messo in atto per la progettazione, la produzione e il monitoraggio della vendita dei concentratori, l’assistenza clienti, la formazione e il servizio post-vendita è stato valutato e ritenuto conforme ai requisiti della norma ISO 9001 dall’AFNOR. Certificazione.

Per ulteriori informazioni, consultare la pagina dedicata alla certificazione.

Perché Webdyn?

In Webdyn lavoriamo per produrre i migliori dispositivi IoT sul mercato, ma la missione principale del nostro team è risolvere le sfide dei progetti IoT dei nostri partner. Comprendiamo le loro esigenze e lavoriamo per soddisfarle in modo semplice, diretto e completo.

LA MIGLIORE SOLUZIONE IoT
ADATTA ALLE VOSTRE
ESIGENZE

CLIENTI
AL CENTRO

Mettiamo le nostre conoscenze al servizio delle vostre esigenze e sviluppiamo i nostri prodotti per soddisfarle.

TEMPI DI
COMMERCIALIZZAZIONE RAPIDI

I nostri prodotti e le nostre soluzioni IoT sono progettati per una rapida implementazione sul campo e una facile installazione.

CONOSCENZA
DEL MERCATO

Analizziamo il mercato e i suoi attori per offrirvi una soluzione solida che soddisfi tutte le vostre esigenze.

Soluzioni e competenze IoT & di alta qualità

Lavoriamo con un portfolio sinergico che comprende dispositivi multiuso e altre apparecchiature appositamente progettate per specifici mercati verticali.

Il nostro Team

FORTE
AMBIZIOSO
DINAMICO

Webdyn ha una comprovata esperienza di crescita nei segmenti di mercato della connettività cellulare industriale. Questo è possibile grazie a un team forte, ambizioso e dinamico.

La nostra azienda è composta da professionisti con diversi profili, tra cui un potente team di ricerca e sviluppo e un solido supporto pre e post vendita.

Siamo un’organizzazione mondiale con presenza internazionale in Spagna, Francia, Portogallo, India, Taiwan e Perù.

UN
TEAM
INTERNAZIONALE PER
UN MONDO INTELLIGENTE

SQUADRA DI R&S

Ingegneri firmware
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Ingegneri hardware
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Ingegneri software
0
Ingegneri QA
0

TEAM DI ASSISTENZA

Ingegneri di assistenza
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Responsabili di subappaltatori di produzione
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Ore al giorno
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Giorni all'anno
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Il nostro portfolio

VI AIUTIAMO
A
CONNETTERVI

Abbiamo progettato il nostro portfolio di prodotti per aiutare i nostri partner ad accedere alle opportunità offerte dall’ambiente IoT e IoT industriale in rapida crescita. Proponiamo modem, gateway e router IoT per tutte le applicazioni IoT. Dall’automazione, alla misurazione o al fotovoltaico, fino alla connettività dei trasporti pubblici: centinaia di migliaia di nostri dispositivi di rete sono attualmente al centro delle soluzioni IoT dei nostri partner.

20+
dispositivi

20+
dispositivi

SMART BUILDING & HOME

fotovoltaico

METERING

INDUSTRIAL AUTOMATION

TRANSPORTATION

SMART CITIES

Avete una domanda? Avete bisogno di un preventivo? Contattateci.

  • Questo campo serve per la convalida e dovrebbe essere lasciato inalterato.

Annexes et autres documents

Anexos y otros documentos

Annexes et autres documents

Anhänge und andere Dokumente

附錄及其他文件

附錄及其他文件

附錄及其他文件

附錄及其他文件

附錄及其他文件

附錄及其他文件

FAQ

No, the concentrator is not able to decrypt data from WM-BUS equipment because it does not have a safe on board to guarantee the security of the encryption keys of your equipment. The recovered data is deposited without modification (without decryption) by the concentrator on your remote server.
Please check these items in this order:
  • the battery level: if the battery level is too low or empty, the product will not run properly or not run at all.
  • Modem reception level: a bad signal at the modem may also prevent the hub from uploading files. Look to move the product or install an external antenna to improve signal quality.
  • The last configuration file: a bad configuration file can block the product.

Remotely, by checking the regularly uploaded files if the product configuration is correct.

On site, by passing the magnet over the product, you will hear 3 short beeps.

Replace the product and inject the configuration from the old product into the new one. If a white list is used, remember to inject it into the new product as well.

附錄及其他文件

其他手冊

應用指南

FAQ

Gateway configuration:

Start by checking that the computer’s IP parameters are compatible with the WebdynSunPM IP address (by default 192.168.1.12)

Launch a web browser (Chrome, Firefox, Edge, Safari, etc.) and enter the WebdynSunPM concentrator IP address in the address bar. An authentication page is displayed:

The default accesses are:

IdentifiantMot de passe
userhighhigh

Click “Login”

There are two configuration solutions, using the web interface and using text messages:
  • Configuration using the web interface:
Start by establishing a connection to the concentrator by connecting to it to access the server configuration: Enter the “ethernet” or “modem” connection type: For an ethernet configuration, make sure the IP parameters are compatible with server access according to the concentrator local network configuration. For an ethernet connection, the configuration must be compatible with the concentrator’s local network topology so that it can access the servers. This configuration is done from the “Networks” configuration page (see section 3.2.2.3: “Networks). For a modem connection, the modem configuration must be correct before a connection can be set up. This configuration is done from the “Modem” configuration page (see section 3.2.2.4: “Modem). The parameters for the servers to be configured are at least the following: Therefore the following fields need to be configured: “Interface”, “Type”, “Server type”, “Address”, “Port”, “Login” and “Password”. The other fields can be left at the default values subject to the directories having been properly created beforehand. See section 3.1.2: “Configuration files for more details.
  • Text message configuration:
Text message configuration requires sending the following commands:
      • Apn: to configure the SIM card APN. (see section 3.2:“apn” modem configuration command)
      • Ftp: to configure the FTP server that will contain the concentration configuration (see section 3.3: “ftp” FTP configuration command”).
      • Connect: to launch the connection to the FTP server and load the configuration (see section 3.1: ““connect” connection command

Access to the FTP server depends on the selected solution.

If you have chosen a portal, it will give you the FTP server access identifiers.

If you want to use your own FTP server, contact your network administrator.

For all other configurations, and to determine the best solution, contact the Webdyn sales department which will advise you and direct you to the relevant contacts: contact@webdyn.com

General gateway use

There are 2 methods to force a concentrator factory reset:
  • Press the Factory Reset button on the concentrator for 20 seconds:
Wait. The concentrator will reboot using its factory configuration.
  • If a SIM card is installed and configured, a “factory” text message can also be used for factory reset. Just send the “factory” text message to the SIM card phone number (see section 3.7: “factory” reset command”)

It is possible to send commands to connected devices if they accept them.

The WebdynSunPM can store up to 50Mb of uncompressed data per declared device.

If there is no access to the remote server, the WebdynSunPM concentrator can store the data for several months.

The maximum data storage time varies depending on the amount of data to be collected and the configured collection frequency.

The average storage time varies from 3 to 4 months.

The average service life of the battery is 5 years.

It may vary depending on the installation environment.

All our products are guaranteed for 2 years.

For more information, read the general terms and conditions of sale.

The data volume depends on the exchanged files.

The average is about 5 MB per month but this varies from one installation to another.

Inverter compatibility

See section 1.4: “Supported devices”.

Modbus device compatibility:

Yes, different Modbus devices can be connected to the same serial port.

Device compatibility:

    • Same type of RS485 or 4 wire connection.
    • All devices should be able to be configured using identical bus specifications. Same speed, same parity, same number of stop bits and data bits on all devices and on the WebdynSunPM.
    • Each device must be assigned a unique Modbus address (between 1 and 247) on the bus. (UnitID)

附錄及其他文件

FAQ

CONFIGURATION OF THE WEBDYNSUN GATEWAY

  • Start by checking that your computer’s IP parameters are compatible with the WebdynSun’s “IP” address (the default is 192.168.1.12). 
  • Next, launch a web browser (Firefox or IE) and enter the WebdynSun’s IP address in the address bar. An authentication page will appear: 

The default accesses are:
Username: userhigh
Password: high

  • Click on “log in”  

There are two types of configuration: via the web interface or via SMS.

Configuration of the web interface:

1/ Go to the configuration page with the gateway IP address (default 192.168.1.12)

2/ Go to the Configuration tab.

3/ Select either the Ethernet or modem connection mode:

If connecting via the local network (Ethernet):

  • Edit the WebdynSun’s IP parameters by assigning it a network-compatible address.

Please note, all fields must be completed in accordance with the configuration of your local network.

If connecting via the GPRS network (Modem):

  • Change the connection settings of the GPRS modem to the settings provided by your mobile operator.

4/ Edit the FTP server parameters.

5/ Confirm the changes.

6/ Restart the WebdynSun gateway using the new settings.

7/ In the menu, click on the “installation” tab, followed by the “connection” sub-tab and start the connection.

Configuration via SMS:

This configuration method requires the use of an active SIM card with a data option and a pin code that must be either “0000” or disabled.
The SIM card must be inserted into the unit before connection to the mains supply.
After connection to the mains supply, send the following SMS messages to the number of the previously inserted SIM card:

SMS for configuring the APN:
After replacing the generic fields with those of your operator, send the following SMS*:
apn=apn_name;usr=user_name;pwd=password;

Replace the above SMS fields with the following information:

  • apn_name: APN name supplied by your mobile operator
  • user_name: APN ID supplied by your mobile operator
  • password: APN password supplied by your mobile operator

SMS for FTP configuration:
After replacing the generic fields with those of your FTP server, send the following SMS*:
Ftp=server_name:user_name:password:port;

Replace the above SMS fields with the following information:

  • server_name: FTP server address
  • user_name: FTP account ID
  • Password: FTP account password
  • Port: FTP server port (the default port is 21)

Connection SMS:

Send the word “connect” by SMS* to launch a connection to the FTP server

*Please note: the formatting of the SMS must be exactly identical to that shown above (e.g.: no spaces between characters, etc.)

There are 2 ways of resetting the gateway.

  • If connecting by Ethernet:
    • Disconnect from the mains
    • Remove the cover
    • Disconnect the battery
    • Put the DIP Switch 2 on the WebdynSun card in “ON” position
    • Start the WebdynSun by connecting it only to the mains power supply
    • Wait until all the LEDs flash and then stop flashing (3 to 5 mins).
    • Disconnect from the mains
    • Reset the Dip Switch 2 to “OFF” 
    • Reconnect the battery
    • Reconnect to the mains supply and the WebdynSun starts normally.
  • If there is a SIM card inserted in the unit:
    • Send an SMS message containing the word “factory” to the number of the inserted SIM card.

NB : Resetting the gateway restores the configuration to its original state. Please note: data will be saved but the specific settings will not. Therefore, all the settings must be reconfigured.

Commands can be sent to connected devices with the exception of certain inverters and Modbus slaves that do not accept write requests.

If the device allows it, command files can be created on the FTP server.

The WebdynSun has a memory of about 100MB.

Therefore, if the remote server cannot be accessed, the WebdynSun gateway can backup data for several months.
The maximum data backup time varies depending on the amount of data to be collected.

The average backup time ranges from 3 to 4 months.

The average battery life is 5 years.

It may vary depending on the installation environment.

Yes, data may be sent to a PLC if the latter is equipped with a Modbus protocol.
The “Report” configuration file allows the WebdynSun gateway to automatically write the values read on a Modbus slave

All our products are guaranteed for 2 years.

For further information, please see our general conditions of sale.

Files uploaded by the WebdynSun gateway are compressed in Gz format.

The data contained in these files is structured in csv format.

The data volume depends on the files exchanged.

The average is about 5 MB per month but this varies from one installation to another.

INVERTER COMPATIBILITY WITH THE WEBDYNSUN GATEWAY

Different brands of inverter may be connected to the RS485(B) port or via the Ethernet port if the inverter protocol is based on the Modbus protocol (RTU or TCP).

However, different brands of inverters cannot be connected to the same RS485(A) port.

For a list of compatible inverters, please see the product page of the WebdynSun data gateway
  • Check if the correct inverter protocol is selected before starting detection:
  • Check the wiring and configuration of the inverters by referring to the inverter appendices.
  • Check that the inverters are not in OFF or stand-by mode.
  • Check that the line end plugs on the RS 485(A) Bus are turned on.

COMPATIBILITY WITH MODBUS DEVICES

Yes, any device you wish to connect must be configured and its Modbus definition file must be created.

The configuration is mainly based on the RS485 serial bus parameters and the IP parameters.

Yes, different Modbus devices can be connected to the same RS485 (B) port.

However, they must have the same communication parameters (bus parameters or compatible IP parameters), in order for them to communicate with each other.

Appendices and other documents

Appendices and other documents

Anexos y otros documentos

Anhänge und andere Dokumente

Annexes et autres documents

Anexos y otros documentos

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Annexes et autres documents

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Anexos y otros documentos

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Annexes et autres documents

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Appendices and other documents

Appendices and other documents

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Anexos y otros documentos

  • ADVERTENCIA: Para la versión antigua con TARJETA SIM el código pin es 0000 puedes actualizar en esta versión. Para el segundo caso: cuando inserta una TARJETA SIM con un código PIN, se usa 0000 en esta versión (4.07.02). No se permite bajar a una versión anterior.


PRODUCT END OF LIFE CYCLE

Anexos y otros documentos

  • ADVERTENCIA: Para la versión antigua con TARJETA SIM el código pin es 0000 puedes actualizar en esta versión. Para el segundo caso: cuando inserta una TARJETA SIM con un código PIN, se usa 0000 en esta versión (4.07.02). No se permite bajar a una versión anterior.


PRODUCT END OF LIFE CYCLE

Anexos y otros documentos

Preguntas frecuentes

Anexos y otros documentos

Preguntas frecuentes

Anexos y otros documentos

Preguntas frecuentes

Anhänge und andere Dokumente

  • ACHTUNG: Für die alte Version mit SIM-Karte lautet der PIN-Code 0000. Sie können in dieser Version aktualisieren. Für den zweiten Fall: Wenn Sie eine SIM-Karte mit dem PIN-Code 0000 einlegen, der in dieser Version (4.07.02) verwendet wird, ist ein Downgrade auf eine frühere Version nicht zulässig.


PRODUCT END OF LIFE CYCLE

Anhänge und andere Dokumente

  • ACHTUNG: Für die alte Version mit SIM-Karte lautet der PIN-Code 0000. Sie können in dieser Version aktualisieren. Für den zweiten Fall: Wenn Sie eine SIM-Karte mit dem PIN-Code 0000 einlegen, der in dieser Version (4.07.02) verwendet wird, ist ein Downgrade auf eine frühere Version nicht zulässig.


PRODUCT END OF LIFE CYCLE

Anhänge und andere Dokumente

FAQ

Anhänge und andere Dokumente

FAQ

Anhänge und andere Dokumente

FAQ

Appendices and other documents

  • Warning – Firmware update V4.07.02 For the old version with SIM CARD of the pin code is 0000 you can update in this version. For the second case : When you insert a SIM CARD with pin code is 0000 used in this version (4.07.02) Downgrading to a previous version is not permitted.


PRODUCT END OF LIFE CYCLE

Appendices and other documents

  • Warning – Firmware update V4.07.02 – For the old version with SIM CARD of the pin code is 0000 you can update in this version.

    For the second case : When you insert a SIM CARD with pin code is 0000 used in this version (4.07.02) Downgrading to a previous version is not permitted.

PRODUCT END OF LIFE CYCLE